Privacy Policy

Last updated: 9 November 2026

1. Who we are

GPC Agrochemicals Pvt. Ltd. ("GPC", "we", "us") is a company registered in India and operates the website https://gpcagro.in.
Registered address: Building GPC, Jind Road, Safidon, Dist. Jind, Haryana (IN), PIN - 126112
Contact: info@gpcgroup.in

2. Scope

This policy covers (a) visitors to our website, (b) our customers, and (c) the Amazon customer data we process as a seller on Amazon.in.

3. Website data

We collect only what you give us or what is needed to run the site:

Forms and accounts: details you submit through our Contact Us form, careers/job application form, newsletter subscription, live chat, and your account, cart, wishlist and order details if you buy through our site (such as name, phone number, email, address and the message or documents you send).
Cookies: we use only essential cookies needed for login, cart and session. We do not use analytics or advertising cookies. Google reCAPTCHA is used on forms to prevent spam.
Why: to reply to you, process orders, handle job applications, and keep the site secure.
How long: enquiries, chat messages and job applications are kept for up to 12 months. Order and tax records are kept as long as Indian law requires.

4. Amazon customer data

We sell on Amazon.in under the seller account "Growth Experts". This section applies to data we receive from Amazon.

a. Collection. We retrieve only, directly from Amazon's Selling Partner API, the data needed to fulfil our own Amazon orders and issue GST tax invoices: order details, and the buyer's name, shipping address, PIN code and phone number. We do not obtain Amazon data from any other source.

b. Use. Only for order fulfilment, Amazon Easy Ship dispatch (pickup scheduling and shipping labels), GST tax invoicing and accounting. Never for marketing, profiling, advertising or sale.

c. Storage and security. Stored in our internal ERP hosted on AWS in India, on AES-256 encrypted storage with encrypted backups. Data is encrypted in transit (TLS 1.2+). Access is limited to named staff on a need-to-know basis with two-factor authentication.

d. Sharing. We do not sell, rent or share Amazon customer data with any third party. Shipping is handled through Amazon's own Easy Ship service.

e. Retention and disposal. Buyer personal information (name, address, phone) is automatically deleted or anonymised 30 days after the order is delivered. Backups are kept for no longer than 30 days. Tax invoice records are kept only as long as required by Indian GST law (CGST Act, 2017, Section 36) and only for that purpose.

f. We follow Amazon's Acceptable Use Policy and Data Protection Policy for all Amazon data.

5. Security incidents

We have an incident response plan. Security incidents involving Amazon data are reported to Amazon within 24 hours, and affected people are notified as required by law. To report a security concern to us, write to developer@gpcgroup.in.

6. Your rights

Under India's Digital Personal Data Protection Act, 2023, you may request access to your data, correction, erasure, and grievance redressal. To make a request, email info@gpcgroup.in. We respond within 30 days.
Grievance Officer: Shubham Garg, info@gpcgroup.in